The NYC Civilian Complaint Review Board is a government office located in New York, New York, dedicated to addressing complaints related to police conduct. Situated at 100 Church Street on the 10th floor, this office serves as an independent agency tasked with investigating allegations of misconduct involving the New York City Police Department. Its primary role is to provide oversight and ensure accountability within the law enforcement community by thoroughly reviewing civilian complaints.
Operating within the city’s administrative framework, the Civilian Complaint Review Board manages intake, investigation, and mediation of various types of complaints, including use of force, abuse of authority, discourtesy, and offensive language. The board’s work is crucial in fostering transparency between the public and the police, as it strives to uphold fairness and maintain public trust through impartial evaluation. By offering a formal channel for grievances, the office supports community engagement and provides a mechanism for addressing concerns about police behavior.
The staff at the NYC Civilian Complaint Review Board collaborates with multiple city agencies and stakeholders to conduct investigations, gather evidence, and recommend appropriate actions based on findings. Their efforts contribute to improved police practices and policy development aimed at enhancing public safety and respect for civil rights. This government office is accessible by phone at 212-912-7235 for inquiries and complaint submissions, serving as a key point of contact for residents seeking resolution or information.
In addition to its investigative functions, the board also facilitates outreach and education to inform the public about their rights and the complaint process. Through these initiatives, the office works to increase awareness and encourage active participation in oversight activities. As a component of New York City’s governance, the NYC Civilian Complaint Review Board plays a vital role in the ongoing dialogue between the community and law enforcement institutions.


































